Law of Consumer Protection (Student Edition)

About Law of Consumer Protection (Student Edition)Part 1IntroductionI.1     International DevelopmentsI.2     Consumer Protection in IndiaI.3     Salient Features of the Consumer Protection Act, 2019I.4     Competition Act, 2002Part 2The Consumer Protection Act, 20190.1    Preamble – Purpose and Nature0.2    Preamble of the ActCHAPTER IPRELIMINARY1.      Short title, extent, commencement and application2.      Definitions2.0     Definition Clause2.1     Advertisement [Clause (1)]2.2     Appropriate Laboratory [Clause (2)]2.3     Branch Office [Clause (3)]2.4     Central Authority [Clause (4)]2.5     Complainant [Clause (5)]2.6     Complaint [Clause (6)]2.7     Consumer [Clause (7)]2.8     Consumer Dispute [Clause (8)]2.9     Consumer Rights [Clause (9)]2.10   Defect [Clause (10)]2.11   Deficiency [Clause (11)]2.12   Design [Clause (12)]2.13   Direct Selling [Clause (13)]2.14   Director General [Clause (14)]2.15   District Commission [Clause (15)]2.16   E-commerce [Clause (16)]2.17   Electronic Service Provider [Clause (17)]2.18   Endorsement [Clause (18)]2.19   Establishment [Clause (19)]2.20   Express Warranty [Clause (20)]2.21   Goods [Clause (21)]2.22   Harm (Clause (22)]2.23   Injury [Clause (23)]2.24   Manufacturer [Clause (24)]2.25   Mediation [Clause (25)]2.26   Mediator [Clause (26)]2.27   Member [Clause (27)]2.28   Misleading Advertisement [Clause 28)]2.29   National Commission [Clause (29)]2.30   Notification [Clause (30)]2.31   Person [Clause (31)]2.32 Prescribed [Clause (32)]2.33 Product [Clause (33)]2.34 Product Liability [Clause (34)]2.35 Product Liability Action [Clause (35)]2.36 Product Manufacturer [Clause (36)]2.37 Product Seller [Clause (37)]2.38 Product Service Provider [Clause (38)]2.39 Regulations [Clause (39)]2.40 Regulator [Clause (40)]2.41 Restrictive Trade Practice [Clause (41)]2.42 Service [Clause (42)]2.43  Spurious Goods [Clause (43)]2.44  State Commission [Clause (44)2.45  Trader [Clause (45)]2.46  Unfair Contract [Clause (46)]2.47  Unfair Trade Practice [Clause (47)  CHAPTER IICONSUMER PROTECTION COUNCILS3.      Central Consumer Protection Council4.      Procedure for meetings of Central Council5.      Objects of Central Council6.      State Consumer Protection Councils7.      Objects of State Council8.      District Consumer Protection Council9.      Objects of District CouncilCHAPTER IIICENTRAL CONSUMER PROTECTION AUTHORITY10.    Establishment of Central Consumer Protection Authority11.    Qualifications, method of recruitment, etc., of Chief Commissioner and Commissioners12.    Vacancy, etc., not to invalidate proceedings of Central Authority13.    Appointment of officers, experts, professionals and other employees of Central Authority14.    Procedure of Central Authority15.    Investigation Wing16.    Power of District Collector17.    Complaints to authorities18.    Powers and functions of Central Authority19.    Power of Central Authority to refer matter for investigation or to other Regulator20.    Power of Central Authority to recall goods, etc.21.    Power of Central Authority to issue directions and penalties against false or misleading advertisements22.    Search and seizure23.    Designation of any statutory authority or body to function as Central Authority24.    Appeal25.    Grants by Central Government26.    Accounts and audit27.    Furnishing of annual reports, etc.CHAPTER IVCONSUMER DISPUTES REDRESSAL COMMISSION28.    Establishment of District Consumer Disputes Redressal Commission29.    Qualifications, etc., of President and members of District Commission30.    Salaries, allowances and other terms and conditions of service of President and members of District Commission31.    Transitional provision32.    Vacancy in office of member of District Commission33.    Officers and other employees of District Commission34.    Jurisdiction of District Commission35.    Manner in which complaint shall be made36.    Proceedings before District Commission37.    Reference to mediation [Prior to substitution by Mediation Act, 2023]38.    Procedure on admission of complaint39.    Findings of District Commission40.    Review by District Commission in certain cases41.    Appeal against order of District Commission42.    Establishment of State Consumer Disputes Redressal Commission43.    Qualifications, etc., of President and members of State Commission44.    Salaries, allowances and other terms and conditions of service of President and members of State Commission